We are looking for a Mass Spectrometry Scientist to join our growing scientific support team. This position will leverage your knowledge and expertise in mass spectrometry and data analysis in support of biopharmaceutical customers in Japan using our highly innovative software product Genedata ExpressionistR. The software addresses critical needs of biotherapeutic research and development organizations seeking scalability and flexibility for a variety of mass spectrometry-based applications. As part of our professional services team, you will act at the interface of science and business as a Mass Spectrometry Expert, working closely with external customers as well as internal sales and development teams. We are looking for someone who is curious and inquisitive, with an ability to understand and present complex issues in a simple and rational way.This full-time position is based at our office in Tokyo. It requires about 20% travel.Your Responsibilities・Support our users as a domain expert in mass spectrometry data analysis・Identify customer needs, and map them to the capabilities of the software・Define appropriate service projects with customers to fulfill unmet needs・Manage, execute, and deliver service projects for our customers・Respond to customer inquiries and troubleshooting requests・Plan and deliver training at customer sites・Support our sales teams with product expertise, scientific presentations, and software demonstrations・Compile customer feedback and identify new analytical methods and solutions to address customers’ challengesWe are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.
東京都
450万円~650万円※経験に応ず
マーケティング全般