【Services Offered by this department】In the Students Services Office (Operations Team), you will be responsible for supporting the smooth operations of both on-campus and online classes offered in the GLOBIS English MBA program. This includes preparing for classes and providing support to students and lecturers to ensure that each class is a rich and engaging learning experience.【Main Responsibilities】■Operations and Execution・Manage logistics for class delivery, including classroom coordination, system and equipment set up, material preparation, and day-to-day operations to ensure a smooth academic process・Handle necessary preparations before each term・Provide prompt and accurate responses to students and lecturers, both in and outside class hours, effective problem-solving・Supervise and train part-time staff supporting the class operations・Planning and execution of academic events, such as academic orientations, examinations, and other events ■Cross-Functional Collaboration・Use feedback and insights to drive improvements in student services and class operations・Collaborate with internal departments, such as the Admissions Team, Career Office, Alumni/Events Team, etc., to create a seamless and engaging student journey・Contribute to planning initiatives that improve operational efficiency and enhance student satisfaction■Communication・Deliver clear and concise guidance during orientations and other touchpoints through the student MBA journey・Build professional and empathetic relationships with students, lecturers, and other stakeholders to foster trust and engagement
- 勤務地
- 東京都
- 年収
- 450万円~650万円※経験に応ず
- 職種
- 翻訳・通訳