【Job Responsibilities】
Main Responsibilities
Operations and Execution
In the initial phase, the staff member will primarily focus on supporting ongoing operations, taking the lead in initial responses to students, lecturers, and other stakeholders, handling urgent or time-sensitive operational cases, and coordinating tasks across teams to ensure smooth daily execution.
Manage logistics for class delivery, including classroom coordination, system and equipment set up, material preparation, and day-to-day operations to ensure a smooth academic process
Support lecturers with the classroom setup and other tasks to run the class
Provide prompt and accurate responses to students and lecturers, both in and outside class hours
Supervise and train part-time staff supporting the class operations
Support academic events, such as academic orientations, entrance/graduation ceremonies, when needed
Cross-Functional Collaboration
Use feedback and insights to drive improvements in student services and class operations
Collaborate with internal departments, such as the Admissions Team, Career Office, Japanese MBA Office, etc., to create a seamless and engaging student journey
Contribute to planning initiatives that improve operational efficiency and enhance student satisfaction
Support our foreign hubs by providing prompt guidance and operational assistance in their day-to-day operations
Communication
Deliver clear guidance during orientations and other touchpoints through the student MBA journey
Build professional and empathetic relationships with students, lecturers, and other stakeholders to foster trust and engagement
東京都
400万円〜550万円※経験に応ず
翻訳・通訳